Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-guest-feedback-alerts-before-brunch-peaks.livebursts.com (hereafter referred to as “AI Guest Feedback,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, and handling of personal information in accordance with various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California Consumer Privacy Act (CCPA/CPRA) and California Privacy Rights Act (CPRAA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Privacy Act (UCPA)
  • Connecticut Total Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our website (https://ai-guest-feedback-alerts-before-brunch-peaks.livebursts.com), mobile applications, online services, and products offered by AI Guest Feedback. However, please be aware that this policy does not extend to third-party platforms, applications, or services accessible through links on our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This Privacy Policy covers the following interactions:

  • Using our applications, services, or websites as an authorized user.
  • Visiting our online properties linked to this policy.
  • Subscribing to receive communications from us via email, calls, or text messages (SMS).

Personal Data Collection

We collect various types of personal data, including:

  • Account Information: Details related to your registration and account creation.
  • Payment Information: Transaction details for processing payments, including cardholder name, payment method, and billing address.
  • Financial Information: Records of financial transactions and balance information (if applicable).
  • Purchase Information: Data about products or services you’ve purchased from us.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics purposes.
  • Location Data: Geographic coordinates and location-based services data when you use our location-enabled services.
  • Feedback: Any comments, reviews, or ratings you provide to improve our products and services.
  • Social Media Information: Details from social media platforms if you choose to connect your accounts for seamless experiences.
  • Product Information: Preferences, interactions, and usage patterns related to our products or services.

We gather this data through direct user input, website analytics, interaction tracking, and third-party integrations.

Cookies

AI Guest Feedback uses cookies to enhance your experience on our platforms and for analytical purposes. Cookies are small text files stored on your browser that enable us to:

  • Strictly Necessary: Ensure basic functionalities of the website, such as login sessions and page navigation.
  • Preferences: Remember user preferences for a personalized experience.
  • Analytics: Track site usage and gather statistical data about our users’ behavior.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes for which it was collected, including complying with legal requirements and maintaining business operations. Once the retention period expires or when the purpose is achieved, we delete or anonymize the data securely.

Security Measures

AI Guest Feedback employs robust security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include:

  • Encryption of data during transmission and at rest.
  • Secure third-party processing partners who adhere to strict privacy and security standards.
  • Regular security audits and updates to protect against emerging threats.

Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal data from minors. If you believe we have collected information from a child, please contact us, and we will take appropriate steps to delete that information.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to your information and its usage details.
  • Rectification or correction of inaccurate data.
  • Erasure (also known as the ‘right to be forgotten’).
  • Restriction on processing your data under specific circumstances.
  • Portability of your data, allowing you to transfer it to another controller.
  • Objection to certain uses of your personal data.
  • Non-discrimination for exercising your privacy rights.

To exercise these rights or if you have any data-related queries, please contact our Privacy Team via email at contact@ai-guest-feedback-alerts-before-brunch-peaks.livebursts.com or by post to the address provided on our website.

Changes to Policy

AI Guest Feedback reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage users to review it periodically for the latest information.

Contact Information

For any inquiries, unsubscribe requests, or to discuss your privacy rights, please contact us:

  • Email: contact@ai-guest-feedback-alerts-before-brunch-peaks.livebursts.com
  • Mailing Address: [Provide physical address]